~ Shipping & Delivery ~
SHIPPING FEES
Domestic: $10 Flat rate fee
International: $20 flat rate fee
TAXES
The RRP is all inclusive of Domestic and International taxes.
INTERNATIONAL ORDERS & TAXES
The following applies to all countries except the USA.
Some destinations have a value threshold per order which can give rise to excessive taxes and duty. Should you wish to order more than one dress, please place a separate order for each item. If you order multiple items in one order this is likely to give rise to excessive taxes and duty at your destination for which Sophia and Pilar cannot be responsible.
We hope we can overcome this issue soon!
We take every care to ensure your products are delivered to you all-inclusive based on your invoiced price. Should an unforeseen delay occur at your country of destination or you are presented with a request for payment of additional charges please contact us at hell@sophiaandpilar.com and provide details of the issue. We will investigate the matter immediately and identify the most economic solution. Every care is taken but Sophia and Pilar will not be held responsible should any unforeseen event arise. Should any rectification prove to be cost prohibitive we may need to cancel your order.
DELIVERY TIME
All orders are processed Monday through Friday, excluding public holidays.
Order by 4pm for dispatch the following business day.
DOMESTIC DELIVERY TIMES
These estimates are based on recent delivery performance and do not take into account any current network disruptions due to COVID-19 that may cause delay.
| Delivered to | Shipping time |
|
Queensland |
5-9 business days |
|
New South Wales |
3-5 business days |
|
Victoria |
6-10 business days |
|
South Australia |
6-10 business days |
|
Western Australia |
6-10 business days |
|
Tasmania |
7-11 business days |
INTERNATIONAL DELIVERY TIMES
United States of America
| Delivered to | Shipping time |
| West Coast | 7-14 business days |
| Mid-West | 10-15 business days |
| East Coast | 10-20 business days |
Asia, Europe and U.K.
| Delivered to | Shipping time |
| Asia | 15-20 business days |
| Europe | 15-25 business days |
Sophia and Pilar cannot be held responsible for any unanticipated delivery delays beyond their control. This includes delays due to COVID and other similar unforeseen events.
