~ Shipping Fees, Taxes & Delivery Times ~

SHIPPING FEES

Domestic: $10 Flat rate fee 

International: $20 flat rate fee   

TAXES

The RRP is all inclusive of Domestic and International taxes. 

INTERNATIONAL ORDERS & TAXES

The following applies to all countries except the USA. 

Some destinations have a value threshold per order which can give rise to excessive taxes and duty. Should you wish to order more than one dress, please place a separate order for each item. If you order multiple items in one order this is likely to give rise to excessive taxes and duty at your destination for which Sophia and Pilar cannot be responsible.

We hope we can overcome this issue soon!

We take every care to ensure your products are delivered to you all-inclusive based on your invoiced price. Should an unforeseen delay occur at your country of destination or you are presented with a request for payment of additional charges please contact us at hell@sophiaandpilar.com and provide details of the issue.  We will investigate the matter immediately and identify the most economic solution.  Every care is taken but Sophia and Pilar will not be held responsible should any unforeseen event arise.  Should any rectification prove to be cost prohibitive we may need to cancel your order.

DELIVERY TIME

Delivery time is estimated from the time your order is placed. All orders are processed Monday through Friday, excluding public holidays, and are shipped the following business day from when you place your order.

DOMESTIC DELIVERY TIMES

These estimates are based on recent delivery performance and do not take into account any current network disruptions due to COVID-19 that may cause delay.

Delivered to Shipping time

Queensland

5-9 business days

New South Wales

3-5 business days

Victoria

6-10 business days

South Australia

6-10 business days

Western Australia

6-10 business days

Tasmania

7-11 business days

INTERNATIONAL DELIVERY TIMES

United States of America

Delivered to Shipping time
West Coast 7-14 business days
Mid-West 10-15 business days
East Coast 10-20 business days

 

Asia, Europe and U.K.

Delivered to Shipping time
Asia 15-20 business days
Europe 15-25 business days

 

Sophia and Pilar cannot be held responsible for any unanticipated delivery delays beyond their control.